Wednesday, January 23, 2019


IIHM, IHC felicitate 28 promising hospitality employees from North India
Tuesday, 08 May, 2018, 08 : 00 AM [IST]
Our Bureau, New Delhi
Twenty-eight promising employees of some of North India’s leading hospitality brands were felicitated with the Best Hospitality Personality 2018 Award, organised by the International Institute of Hotel Management (IIHM), in association with the London-headquartered International Hospitality Council (IHC), at The Roseate House in Delhi, the hospitality partner for the event, on the occasion of the third International Hospitality Day.

Leading hospitality brands like The Leela Palace New Delhi, ITC Hotels, Roseate Hotels and Resorts, The Lalit Group, Accor Group of Hotels, IHG Hotels, The Park New Delhi, Radisson Hotels and many more top chains, identified one hardworking and dedicated staff member who has contributed outstandingly to the hotel and to the industry in keeping with principle of service with a smile for the accolade.

Suborno Bose, chief mentor, IIHM, in association with IHC, instituted International Hospitality Day (April 24) as a unique initiative to recognise, celebrate, promote and educate the best of hospitality. Today, International Hospitality Day is observed in over 50 countries and the world’s premier hospitality institutions to recognise the hospitality industry and its people, whose untiring efforts over the years have created memories for millions. In India, this day is celebrated by IIHM at its seven campuses in Delhi, Kolkata, Pune, Hyderabad, Ahmedabad, Jaipur and Bengaluru, in partnership with the hospitality stalwarts of the respective city.

“International Hospitality Day brings together all the professionals who work in this industry throughout the world under the umbrella of IHC and celebrate the success of this industry. This year, over 50 countries around the world are celebrating this amazing day,” he said on the occasion.

As per David Foskett, chairman, IHC, “We have much to learn from one another, from each country – traditions, culture and understanding - irrespective of religion, class or colour. To be hospitable is to be human. So, let us celebrate the International Hospitality Day. Let us link arms across the world and show people through all sorts of activities the greatness and the humanity of hospitality.”  

A major highlight of the event was the announcement of Ritesh Agarwal, founder and chief executive officer, OYO Rooms, as the recipient of the Best Entrepreneur of the Year Award 2018. It is a prestigious award that is given every year to a distingushed hospitality business leader. Agarwal has a network of over 2,200 hotels in 154 cities of India, and is widely recognised as the man who is changing the hotel business paradigm of India.

Moreover, a panel discussion titled Gen X and Gen Y… Are we ready for the business and the future of Hospitality was also held as a part of the event. Abdullah Ahmed, director, IIHM Delhi, was the moderator for the panel discussion. The panellists included Zubin Songadwala, general manager, ITC Maurya; Maulina Gupta, general manager, Hyatt Place, Gurugram, and Vikas Kapoor, vice-president, operations, Radisson Hotels Shimla and Khajuraho. These industry veterans highlighted the need for the hospitality brands to keep pace with the constant change in technology and preferences of the youth in order to stay relevant in future.

Concurrently, IIHM also flagged off a hospitality goodwill tour from Pune to London, whereby three cars will carry the message of hospitality by road. This convoy will move from India to the United Kingdom, crossing 13 countries en route in about two months. The countries that these cars will cover during the journey include Nepal, China, Kyrgyzstan, Uzbekistan, Turkmenistan, Iran, Turkey, Greece, Italy, Austria, Switzerland, France and the United Kingdom.

Representatives of various nations congratulated IHC and IIHM on this unique initiative. Damiano Francovigh, consul-general, Italy, said, “I wish all the success to this initiative launched by IIHM and IHC. It is great to have 50 countries come together to celebrate this initiative across the world.”

Bruce Bucknell, British deputy high commissioner, said, “I am delighted to see that this initiative by IHC and IIHM is taking place.”

Chutintorn Sam Gongsakdi, Thailand’s ambassador to India, took the opportunity to remind everyone of the core Indian value of Atithi Devo Bhava. He said, “It means Guest is God, and International Hospitality Day is a reminder of this value.”

The following is the list of recipients of the Best Hospitality Personality 2018 Award: Khajaram Bhaduri, training manager, The Leela Palace, New Delhi; Ashwani Sharma, deputy housekeeping manager, Roseate House; Sumit Kumar, captain, F&B service, Radisson Blu Marina; Ganesh Dhoni, chef de partie, and Aditya Bidani, front office manager (both Crowne Plaza Today, Okhla); Mohit Basu, manager, housekeeping, Radisson Blu MBD Hotel, Noida; Akhil Pant, senior restaurant manager, Radisson Blu Hotel MBD, Ludhiana; Priyanka Tyagi, guest relations manager, The Park, New Delhi; Charu Khurana, hygiene manager, The Suryaa, New Delhi; Pankaj Deshwal, sous chef, Crowne Plaza, Gurgaon; Abhishek Jhamb, concierge manager, The Lalit, New Delhi; Rajeev Kumar Singh, F&B executive, and Zaheer Ahmed, pastry chef (both Jaypee Vasant Continental); Narendra Singh, assistant restaurant manager, F&B, Crowne Plaza, Mayur Vihar; Bablu, lead host, housekeeping, and Rahul Krishan, assistant manager, F&B (both Hyatt Place, Gurgaon); Shailendra Singh, executive chef, Pride Plaza Hotel Aerocity; Nitu Kapoor, head housekeeper, Radisson Shimla; Vijaya Dutta, senior manager, Radisson Khajuraho; Jai Kuwar, F&B executive, and Rameshwar Singh, junior sous chef (both Radisson Blu Faridabad); Manoj Pandey, front office associate, Pullman, New Delhi Aerocity; Anurag Sharma, duty manager, Crowne Plaza, Rohini; Ashish Joshi, executive chef, Jaypee Siddharth; Shyamal Ghosh, senior administration manager, IIHM New Delhi; Kapil Saini, junior sous chef, The Grand New Delhi, Maneka Goklani, assistant manager-training, The Leela Ambience Convention Hotel, Delhi, and Gaurav Sinha, director of rooms, J W Marriott Aerocity.
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