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Bira 91 is first in SE Asia to partner & implement Cicerone Certification Programme
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Friday, 26 February, 2021, 08 : 00 AM [IST]
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Our Bureau, New Delhi
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Bira 91 is instilling a beer first culture within the organisation. The sales and marketing team enrolled to participate in the Cicerone Certification Programme, that is a series of four professional certification exams starting with the Certified Beer Server and ending with the top-level Master Cicerone.
With roots in the North American craft beer movement and in-depth coverage of classic European beer culture, the Cicerone programme has become the global standard for assessing beer professionals since its launch in 2008.
The programme was designed in the summer of 2020 when teams were working remotely - it was not only designed to help build education on beer flavour, service and style but also help the team connect the learnings to the beers in the portfolio.
Swayampriya Shah, VP, Human Resource and Administration said, “We wanted our teams to understand beer as a category. In Cervesio Felicitas (In Beer there is Joy) is the motto of our Bira 91 B-School for Learning. The Cicerone certifications are a proof of our passion for beer, and we’re excited to build a team of beer geeks. Looking at the success of the program this will now become part of our company calendar.”
Jason Flowers, a Certified Cicerone, who heads the International Business was instrumental in putting together the curriculum and conducting online classes for the team. Reflecting on the progress, Jason commented, “Regardless of the difference in time and distance, we all made some time for a beer! In a moment where we are all stuck at home, it was great to be able to have some face time with the team in India. Cicerone certification allows us all to speak the international language of beer, which bridges gaps and connects people just like beer always has.”
Twenty one employees of the India team have qualified the Level 1 of the Cicerone Certification Programme - Certified Beer Server. This is approximately 40 per cent of all Certified Beer Servers in India, and this number will only grow in 2021 as the programme will be conducted in batches twice a year across functions. The goal is to also move select members from each Level 1 batch to Level 2 Certified Cicerone over the coming years.
Ankur Jain, founder and CEO, said, “We are building a beer-first culture at our company. The first step towards that is to ensure that we develop our sales team to be the most knowledgeable team around different beer styles, beer making and beer service. I am excited to see our team take the lead and use the downtime in Covid-19 to upgrade their skills. It is a great demonstration of our passion for beer and our role as evangelists for the gospel of good beer in the country.”
Ray Daniels, founder and director of the Cicerone Certification Programme, said, “Bira 91 is taking the lead in quality beer service through their education initiative with the Cicerone programme. As a result of their efforts, their staff will be prepared to provide all customers with an informative and enjoyable experience. They are the first organisation in SE Asia to be taking up a full and thorough implementation of the programme.”
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