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Indian Railways to restart e-catering, passengers can access RTE foods
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Monday, 25 January, 2021, 14 : 00 PM [IST]
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Our Bureau, Bengaluru
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The Indian Railways is serving only ‘Ready To Eat’ meals to passengers on trains and there has been an increased demand for resumption of e-catering services. IRCTC, the catering and tourism arm of Indian Railways is going to restart its e-catering services for the passengers travelling in the currently operating special trains.
Due to the ongoing Covid-19 pandemic declared by WHO and consequent unprecedented lockdown, e-catering services were suspended on March 22, 2020. However, with the gradual resumption of passenger train services and amidst the new normal wherein the corporation with the permission from Ministry of Railways, is ready to resume the e-catering services on trains shortly in phase-wise manner.
The corporation is starting the first phase of e-catering services from February, 2021 wherein the service shall commence over thirty numbers of railway stations catering to approximately 250 trains. The corporation is ensuring that all its e-catering partners ensure proper health and hygiene protocols while serving the meals to the passengers.
The passengers shall avail the services through www.ecatering.irctc.com. Orders through telephone are also being restored over 1323 shortly. Passengers can also download IRCTC e-catering app ‘Food On Track' from the various app stores and avail e-catering services. For convenience of the passengers option of cash on delivery has also been provided.
The corporation had started this unique service in the year 2014 whereby passengers could order an array of food of their choice from reputed brands as well as popular regional and local delicacies on phone or online while travelling on trains and get the same delivered to their seats at railway station. During the pre-Covid period, it had started clocking 20,000 e-catering orders per day.
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