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McDonald’s India to operate contactless delivery till 3am in Mumbai due to restrictions
Tuesday, 13 April, 2021, 08 : 00 AM [IST]
Our Bureau, Mumbai
In wake of the new restrictions announced to curb the spread of Covid-19 infections in Maharashtra, Westlife Development Ltd owned – McDonald’s restaurants will operate contactless McDelivery till 3am from select stores in Mumbai. The brand will further be doubling down on its convenience channels of delivery, takeaway and on the go as the state has announced new set of restrictions to arrest the mounting Covid-19 infections. The chain has already implemented stringent safety and hygiene measures across its restaurants to uphold consumer and employee trust in the brand through its Golden Guarantee promise.
 
Saurabh Kalra, chief operating officer, McDonald’s India West and South said “We support Government’s initiative to contain the pandemic. Through our late night service, we are happy to be able to offer consumers safe, hygienic and delicious food, round the clock. The last year has reset consumer expectations and they now seek safe and convenient ways of engaging with the brands they trust. We have been able to cater to our customers’ demand through our omni-channel strategy making McDonald’s food available for consumers wherever, whenever and however they want.”
 
As part of the Golden Guarantee promise – a 42 pointer checklist to ensure complete safety for customers and employees, the company has already implemented stringent safety and hygiene practices across all its restaurants for delivery, takeout, drive thru and on the go. All their crew members are temperature screened at all outlets and designated social distancing markings have been created inside and outside the restaurants to facilitate collection of delivery and takeaway orders.
 
In addition to this, the company has recently announced vaccination cover for all its 10,000  employees which include both its corporate office employees as well as the restaurant staff. The organisation is covering the cost of both doses of the vaccination and is also facilitating its administration across cities in West and South India. In addition to this vaccination drive, the company has also enabled RTPCR testing for all non-vaccinated employees including its riders, as is mandated by State Government of Maharashtra.
 
The company is leaving no stone unturned to ensure complete safety of all its customers and employees through many such proactive initiatives in these challenging times of the pandemic.
 
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